Service
Welcome to our specialist MDR workshop, your go-to for precise repairing of all lighting and audio equipment. Trust us to breath new life into your equipment and help make sure that your show will always go on!
Repairs
Our skilled technicians use custom selected tools to efficiently address the unique repair requirements of your equipment. From speakers to lighting fixtures, we ensure swift turnaround times without compromising quality. Transparent communication, genuine parts, and adherence to industry standards guarantee the reliability of our repairs service offering. Swift and efficient, our servicing process is designed to minimise downtime, allowing you to focus on what matters most - delivering a stellar performance
Servicing
As dedicated exclusive dealers to a multitude of quality products, we pride ourselves on providing a service department dedicated to optimizing the performance of your lighting and audio gear. From thorough cleaning to fine-tuning, we prioritize the longevity and reliability of your equipment. Allow us to keep your prized gear in the peak condition, ready to illuminate and resonate with brilliance at your next show or event.
Lodge a Repair:
Terms and Conditions of Repair
Please fill out the Repair Order form below and arrange for the item to be delivered to our location at 1 Tiki Place, Palmerston North. If it is deemed faulty under warranty it will be repaired and returned to customers at no further cost.
If required, our technical team shall inspect the item to assess any parts and/or labour required, at which point a quotation shall be supplied prior to undertaking any further work - alternatively, if it is a small repair/service which fits within our minimum service charge (MSC) of $95.00/item, they will just proceed. If a quotation is supplied you are under no obligation to accept the repair and may ask for the item to be returned to you in its previous un-repaired state. In this case the minimum service charge (MSC) of $95.00/item will apply.
The customer agrees to uplift the repaired or non repaired goods within 28 days after being notified that it is ready for collection, failure to do this shall allow MDR Sound and Lighting to dispose of the goods without any further notice to the customer. Payment in full of all outstanding amounts is required prior to collection unless an account is held.
- MDR Sound & Lighting Ltd
- 1 Tiki Place, Palmerston North 4412, NZ
- (06) 355 5073
- admin@mdrlighting.co.nz